Tag Archives: Presto

PRESTO Cards now available at select Shoppers Drug Mart Stores in Hamilton and Burlington

Presto Shoppers

Metrolinx and the province are making steps to make the PRESTO fare card more accessible for purchasing, loading, and reloading in Hamilton.

Right now, customers will be able to buy, load, and set discounts for children, elementary and high school students and seniors on their PRESTO cards at 22 Shoppers Drug Mart locations across the city of Hamilton.

Seven Shoppers Drug Marts in Burlington are also equipped to load Presto cards.

An up-to-date list of all PRESTO retail outlets is available at prestocard.ca.

Presto is already available at nine Fortinos locations in the city, which has proven both successful and convenient.

Ticket Vending machines at Hamilton GO being upgraded with PRESTO

HSR 1013 in a Presto full wrap

Starting tomorrow, Tuesday March 27th, and over the next few days, Metrolinx will be upgrading the ticket vending machines at the Hamilton GO Centre. After the upgrades you will br able to instantly load your card, check account information or buy a PRESTO card.

One machine will be upgraded each day, so during this time you can use another ticket vending machine, or visit a GO counter to buy your ticket or load your PRESTO card.

The upgraded ticket vending machines are already available at the West Harbour GO Station and McMaster University Bus Terminal in Hamilton.

PRESTO Cards now available at Select Shoppers Drug Mart Stores in Toronto

HSR 1013 in a Presto full wrap

Metrolinx and the province are making steps to make the PRESTO fare card more accessible for purchasing, loading, and reloading. Today marks the launch of a trial for a third party vendor network in the GTA. If the test is successful it could be rolled out to the entire GTHA, including Hamilton.

Beginning today, customers will be able to buy, load, and set discounts for children, elementary and high school students and seniors on their PRESTO cards at 10 Shoppers Drug Mart locations across the city of Toronto, with more locations to be added later this year.

An up-to-date list of all PRESTO retail outlets is available at prestocard.ca.

Presto Upgrade will Disrupt Online Services Jan 15-18, 2016

HSR 1013 in a Presto full wrap

PRESTO is planning to upgrade its central operating system beginning late Friday, January 15th until early Monday, January 18th, 2016.

During the upgrade, the PRESTO website will be unavailable and there will be temporary planned interruptions to PRESTO account service through the contact centre.

Customers will still be able to use their PRESTO card to pay transit fares, and load funds at a PRESTO Customer Service Outlet or Self-Serve Reload Machine during the upgrade. Customers can purchase a new card or load funds in person at any Customer Service Outlet.

Staff Looking to Expand Presto Availability in Hamilton

HSR 1013 in a Presto full wrap

The PRESTO card pilot at Fortinos is a success.

Back in September of 2014 Hamilton city council approved the implementation of a third party PRESTO vendor network, which began across all Fortinos locations in Hamilton in November of last year. The pilot equipped the Loblaws stores with equipment and training so that customer service staff could sell, load, and reload PRESTO cards to transit users. This third party network more than tripled the available locations to load the smart card and expanded availability to all corners of Hamilton.

Part of the pilot included 5,000 preloaded cards which waved the initial fee to purchase the smart fare card.

Current known issue with HSR Presto Loyalty Program

Since the fare increase on September 1st there has been an issue with the HSR Presto Loyalty Program. Instead of being charged $0.00 after eleven paid fares between Monday – Sunday cards are instead erroneously being charged $0.15.

Both the City of Hamilton and PRESTO card are aware of this issue and are working on a resolution. A rep from Presto has stated that the erroneous charges will be reversed once the corrections have been implemented.

PRESTO Maintenance February 21st – 22nd

HSR 1013 in a Presto full wrap

PRESTO will be performing maintenance on devices from Saturday, February 21st until Sunday, February 22nd.

PRESTO is advising transit users, if you usually load money on your card online, please do so by Thursday, February 19th to avoid disruptions.

Some PRESTO Services Unavailable from January 23 to 24

HSR 1013 in a Presto full wrap

PRESTO is currently upgrading its system to prepare for the launch of the Union Pearson Express service this spring. Some services will be affected from January 23rd to January 24th.

To learn more, please see below.

PRESTO services affected

During the January 23-24 device upgrade, these PRESTO services will be affected:

  • Transactions performed online or by phone during this time will take longer to process and can take up to 48 hours to be added to your card.
  • Expect a delay in updates to the transaction history

Get Your PRESTO Card at Fortinos in Hamilton

hsr_slider_presto_fortinos
Did you know that you can now purchase and reload your PRESTO card at local Fortinos stores in Hamilton?

As of Monday November 3rd, transit users can now go to any of our local Hamilton area Fortinos and purchase or load a PRESTO card. This gives transit users an additional nine (9) convenient locations to take care of their transit needs.

You can get your PRESTO card at one of the following locations:

New Weekly PRESTO Loyalty Program?

Presto_pamphlet

The Public Works department is set to present a PRESTO Fare Card System project update, including the penetration of the smart farecard system as well as a new planned weekly PRESTO pass.

Information from the report can be found below. The report will be presented to the Public Works Committee on Monday.

The following points are highlighted in the report:

  • PRESTO accounts for 7.72% of all trips taken, vs. 60% in other systems
  • pilot Presto point of sale equipment in three third party locations by Fall 2013.
  • will reduce the availability of paper media
  • offer preloaded cards through parts of our current vendor network
  • introduce a weekly loyalty program, whereby after paying for eleven single rides (not including extra passengers, co-fare or transfers) the cardholder rides for free; will run Monday to Sunday and is applicable to Adult, Student and Senior riders.
  • with this option the maximum monthly cost is $88.00 versus the monthly pass cost of $87.00.
  • The loyalty program is automatically available to all HSR riders paying per ride utilizing PRESTO e-purse, there is no need to sign up for this program.
  • The weekly localty program will launch as of October 14, 2013.