Some PRESTO Services Unavailable from January 23 to 24

HSR 1013 in a Presto full wrap

PRESTO is currently upgrading its system to prepare for the launch of the Union Pearson Express service this spring. Some services will be affected from January 23rd to January 24th.

To learn more, please see below.

PRESTO services affected

During the January 23-24 device upgrade, these PRESTO services will be affected:

  • Transactions performed online or by phone during this time will take longer to process and can take up to 48 hours to be added to your card.
  • Expect a delay in updates to the transaction history

Services will resume as normal early on January 25th, in time for the morning commute.

You can continue using your PRESTO card for travel during the upgrade and it is encouraged you to pre-load your card by January 22 to ensure you have sufficient funds.

For more information about service and website interruptions, please visit us PRESTO on Facebook or Twitter for service updates, or call, toll free at 1-877-378-6123.

Source: PRESTO