Report: Unproductive Routes Not Getting a Fair Shake?

As part of the March 6 General Issues Committee meeting relating to the 2015 Budget, the Hamilton Ten Year Local Transit Strategy report will be discussed. One of the items requested by council as the last meeting was a list of under-performing routes, which is listed below from the report.

In a vacuum this information is meaningless.

A route, which is runs at an extremely low frequency, uneven frequency, has a confusing routing or runs only at certain times of the day, is bound to have a challenge drawing passengers.

I personally live on Wentworth and have a stop of the 12 WENTWORTH steps from my front door. I don’t ride the bus that often because the bus doesn’t run when I want to make use of it. I would gladly use this service to get to the 10 B-LINE EXPRESS and make my way to Eastgate, but I would only make that trip on the weekend. This bus only runs on weekdays during peak periods. My wife used to work at Victoria and Main, so this bus was perfect for her. Unfortunately the bus stopped running in the morning about 30 minutes before she needed to leave for work.

A bus that doesn’t run when I need to use it isn’t much use.

Routes identified with low productivity

Routes identified with low productivity

Another thing that should be taken into consideration is that the HSR is planning on minimum service standards. Originally it was stated by Transit Director David Dixon that all routes would be reviewed once they were brought up to this new standard, but council requested that under-performing routes be looked at now.

Below are these standards, as well as an evaluation of the routes and if they meet these minimum standards as they are now.

2015_route_propsed service standards_table


04_bayfront_map

SERVICE FREQUENCY

– Sunday AM: 5:00am – 8:00am (60 minute frequency)
– Sunday night: 9:00pm – 12:00am (60 minute frequency)

TRIP GENERATORS

– WEST: Downtown Hamilton
– MID-ROUTE: Queenston Place (Queenston / Nash)
– EAST: NONE

DOES THIS ROUTE MEET PROPOSED SERVICE STANDARDS?

NO

ISSUES

– extremely low and insufficient frequency in the noted times above
– route is extremely long and winding
– crosses a total of TEN railway crossings over the course of the route, any one of which can significantly put the bus behind schedule.


 


06_aberdeen_map

SERVICE FREQUENCY

– Saturday night: 6:00pm – 1:00am (60 minute frequency)
– Sunday AM: 6:00am – 10:00am (60 minute frequency)
– Sunday night: 5:00pm – 12:00am (60 minute frequency)

TRIP GENERATORS

– WEST: NONE
– MID-ROUTE: Westdale High School
– EAST: Downtown Hamilton

DOES THIS ROUTE MEET PROPOSED SERVICE STANDARDS?

NO

ISSUES

– At the mentioned times this route has a very poor frequency of 60 minutes. Further to that, this route is interlined with 7 LOCKE and 8 YORK, meaning that this route ends downtown as a 7 LOCKE, which then turns into a 8 YORK once it returns back downtown. The YORK bus then becomes a 6 ABERDEEN bus once it returns downtown again. Plus, looking at the map of the route (which is listed with all three on the same map) makes this route LOOK very confusing.


 

SERVICE FREQUENCY

– Weekday AM: 6:00pm – 12:00pm (20-30 minute frequency)
– Saturday AM: 5:40am – 8:45am (60 minute frequency)
– Saturday evening: 5:45pm – 9:40am (60 minute frequency)
– Saturday night: 9:40pm – 12:40am (60 minute frequency)
– Sunday AM: 6:35am – 9:40am (60 minute frequency)

TRIP GENERATORS

– WEST: NONE
– MID-ROUTE: Locke Street BIA
– EAST: Downtown Hamilton

DOES THIS ROUTE MEET PROPOSED SERVICE STANDARDS?

NO

ISSUES

– At the mentioned times this route has a very poor frequency of 60 minutes. Further to that, this route is interlined with 6 ABERDEEN and 8 YORK, meaning that this route ends downtown as an 8 YORK, which then turns into a 6 ABERDEEN once it returns back downtown. The ABERDEEN bus then becomes a 7 LOCKE bus once it returns downtown again. Plus, looking at the map of the route (which is listed with all three on the same map) makes this route LOOK very confusing.


 

SERVICE FREQUENCY

– Weekday evening: 6:20pm – 1:20pm (60 minute frequency)
– Sunday all day: 7:30am – 10:00pm (60 minute frequency)

TRIP GENERATORS

– WEST: NONE
– EAST: Downtown Hamilton

DOES THIS ROUTE MEET PROPOSED SERVICE STANDARDS?

NO

ISSUES

– At the mentioned times this route has a very poor frequency of 60 minutes. Further to that, this route is interlined with 6 ABERDEEN and 7 LOCKE, meaning that this route ends downtown as a 6 ABERDEEN, which then turns into a 7 LOCKE once it returns back downtown. The LOCKE bus then becomes an 8 YORK bus once it returns downtown again. Plus, looking at the map of the route (which is listed with all three on the same map) makes this route LOOK very confusing.


 


11_parkdale_map

SERVICE FREQUENCY

– Saturday all day: 6:00am – 7:00pm (30 minute frequency)
– Sunday all day: 7:00pm – 12:00am (45 minute frequency)

TRIP GENERATORS

– NORTH: Burlington Bus Terminal
– MID-ROUTE: NONE
– SOUTH: Heritage Green Shopping Centre

DOES THIS ROUTE MEET PROPOSED SERVICE STANDARDS?

YES

ISSUES

– poor evening frequency
– very long route
– travels on Red Hill Valley Parkway, which can cause delays
– south end point is close to, but not at, Heritage Green Shopping Centre
– no trip generator / mobility hub midroute


 


12_wentworth_map

SERVICE FREQUENCY

– Weekday AM Peak: 6:45am – 9:00am (30 minute frequency)
– Weekday PM Peak: 2:30pm – 7:00pm (30 minute frequency)

TRIP GENERATORS

– NORTH: NONE
– MID-ROUTE: NONE
– SOUTH: NONE

DOES THIS ROUTE MEET PROPOSED SERVICE STANDARDS?

YES

ISSUES

– One directional, clockwise service
– weekday peak period service only
– no trip generators anywhere on route, i.e. runs primarily through residential
– route is too short; often if you miss the bus, based on the low frequency, it is quicker to walk the length of the route rather than wait for the next bus


 


16_ancaster_map

SERVICE FREQUENCY

– Weekday evening: 6:20pm – 1:20pm (60 minute frequency)
– Saturday all day: 7:30am – 10:00am (60 minute frequency)

TRIP GENERATORS

– WEST: Walmart
– MID-ROUTE: Downtown Ancaster BIA
– EAST: Meadowlands Power Centre

DOES THIS ROUTE MEET PROPOSED SERVICE STANDARDS?

NO

ISSUES

– Poor service frequency
– Confusing bidirectional service based on time of day. There is one routing during the morning and a different routing in the afternoon. So the bus stop that heads to Meadowlands in the morning isn’t in service in the afternoon. You’ll need to cross the street and first go in the opposite direction to get where you’re going. This route is confusing and difficult to understand, even for seasoned transit users.


 


18_waterdown_map

SERVICE FREQUENCY

– Weekday AM: 5:00am – 8:00am (10 – 30 minute frequency)
– Weekday PM: 3:00pm – 5:00pm (30 minute frequency) / 5:00pm – 8:00pm (10 – 30 minute frequency)

TRIP GENERATORS

– SOUTH: Aldershot GO Station
– NORTH: none

DOES THIS ROUTE MEET PROPOSED SERVICE STANDARDS?

YES

ISSUES

– One directional, clockwise service
– Uneven frequency
– Weekday Peak service ONLY
– no direct connection to ANY OTHER HSR ROUTE
– no direct connection to the rest of Hamilton


 


22_upper_ottawa_map

SERVICE FREQUENCY

– Saturday AM: 6:00am – 12:00pm (30 minute frequency)
– Saturday Night: 8:00pm – 1:00am (30 minute frequency)

TRIP GENERATORS

– NORTH: Hamilton Downtown
– SOUTH: none

DOES THIS ROUTE MEET PROPOSED SERVICE STANDARDS?

YES

ISSUES

Southern point ends just short of the Heritage Green Shopping Centre. This end point only a 3 minute (bus) drive from the end but is a 14 minute walk. A direct connection would certainly make the trip more desirable, in the Saturday morning for shoppers and evening for movie goers. Additionally service at the the Anchor / Bigwin end point is limited.

Area rating prevents the 3 minute extension of the route into Stoney Creek without adding to the community’s tax roll.


 


33_sanatorium_map

SERVICE FREQUENCY

– Weekday PM/Night: 6:00pm – 10:00pm (30 minute frequency) / 10:00pm – 1:00am (60 minute frequency)
– Saturday AM: 6:00am – 9:00am (60 minute frequency) / 9:00pm – 12:00pm (30 minute frequency)

TRIP GENERATORS

– SOUTH/WEST: NONE – Southwestern end point ends 4 minutes from Meadowlands Power Centre (21 minute walk)
– NORTH/EAST: Hamilton Downtown

ISSUES

– Southwestern end point ends 4 minutes from Meadowlands Power Centre (21 minute walk). Area rating prevents the extension of the route into Ancaster without adding to the community’s tax roll.

DOES THIS ROUTE MEET PROPOSED SERVICE STANDARDS?

NO


 


34_upper_paradise_map

SERVICE FREQUENCY

– Weekday night: 6:00pm – 12:30pm (30 minute frequency)
– Saturday all day: 7:00am – 11:00am (30 minute frequency) / 11:00pm – 12:00am (60 minute frequency)
– Sunday PM: all day (60 minute frequency)

TRIP GENERATORS

– SOUTH: NONE – Southern end point ends 5 minutes from Redeemer University College (23 minute walk)
– SOUTH: (34A) NONE
– NORTH: Hamilton Downtown

DOES THIS ROUTE MEET PROPOSED SERVICE STANDARDS?

NO

ISSUES

It would make much more sense for the southern end point of this route to end at Redeemer University College. Currently the route ends 5 minutes from Redeemer University College (23 minute walk).

Area rating prevents the extension of the route into Ancaster without adding to the community’s tax roll.


 


52a_dundas_local_map

SERVICE FREQUENCY

– Weekday AM: 7:00am – 9:00am (30 minute frequency)
– Weekday PM: 3:30pm – 6:30pm (30 minute frequency)

TRIP GENERATORS

– SOUTH: NONE
– NORTH: NONE

DOES THIS ROUTE MEET PROPOSED SERVICE STANDARDS?

YES

ISSUES

– Weekday peak period service only
– no major trip generators
– would likely see increased service if route was modified to service University Plaza, which would connect the route with 1A KING and 10 B-LINE EXPRESS.


 


58_stoney_creek_local_map

SERVICE FREQUENCY

– Saturday AM: 8:00am – 12:00pm (30 minute frequency)
– Saturday evening: 8:00pm – 12:00am (30 minute frequency)

TRIP GENERATORS

– WEST: Eastgate Square
– MID-ROUTE: Stoney Creek BIA
– East: NONE

DOES THIS ROUTE MEET PROPOSED SERVICE STANDARDS?

YES