Category Archives: News

Get on Board the Consultation Bus

Earlier this year the City of Hamilton’s Transit Division began a comprehensive community engagement campaign to (Re)envision the HSR. A survey designed by world-class transportation experts at McMaster University ran until April 2019, receiving tremendous community uptake by current and future targeted customers across the city. The nearly 6,000 responses are being used in the next phase, where they are being analyzed.

One of the recommendations in the City of Hamilton’s Public Engagement Policy, made by the Hamilton Engagement Committee and endorsed by Council in April 2015, was the creation of a mobile ‘one stop’ engagement bus.

Recognizing that residents are looking for engagement opportunities beyond traditional methods like Public Information Centers (PICs) only, the HSR is taking our public engagement activities on the road!

Ontario Introducing Free Wi-Fi on GO Transit in 2020; Future of HSR Wi-Fi

Today, it was announced that free Wi-Fi is coming to GO buses and trains next year.

Metrolinx has signed an agreement with Icomera Canada Inc. to connect all 1,475 GO buses and trains to Wi-Fi beginning in 2020.

Beginning spring 2020, commuters on a GO bus or train will be able to stay connected with their mobile devices with a free, reliable, high-quality, wireless internet connection.

“More and more people depend on their phones to be able to work, study and keep in touch with friends and family during their daily commute,” said MPP Gill. “Bringing Wi-Fi to GO trains and buses will make traveling by GO a better, more convenient experience for people in Milton.”

Bell Manor to close for Reconstruction


While nothing is listed online yet, notices have gone up at Bell Manor Loop in East Hamilton advising customers that Bell Manor Loop will close in late August for reconstruction.

The notice (pictured below) list the construction dates as “Late August to mid-September.”

* UPDATE The detour notice was posted this afternoon. Closure will take place Friday, August 23rd, at 7:00am to Friday, September 27th, 2019 at approximately 7:00pm.

GO Buses will start servicing Confederation station this November


With the announcement of a market-driven approach to delivering new infrastructure across the GO Transit network, Metrolinx has decided to scale back the plans for the development of Confederation GO station. For the time being, they are giving priority to getting more service to West Harbour, which is ready to receive more customers and underutilized.

Starting November 2nd however, the GO bus route 12 stop currently located at Barton Street and Nash Road will move into the bus loop on the north side of the Confederation station site, off Goderich Road. Approximately 60 parking spaces will be available.

10 B-LINE EXPRESS gets extended; Saturday service starting September 1st

There are some pretty solid service changes coming in September to the HSR in Hamilton. The most notable of a change is to route 10 B-LINE EXPRESS, the East-West express bus that operates between the Eastgate Transit Terminal and University Plaza in Dundas. The route has added service on Saturdays and service on weekdays has been extended by three hours, ending at 10:00pm instead of 7:00pm.

Route 44 RYMAL will get extended north to the Walmart Plaza just south of the QEW every day of the week while 56 CENTENNIAL will return to operating on weekends only in the area. 18 WATERDOWN will also see a short extension to Plains Road in Burlinton to make up for the removal of Burlington Transit’s 1 PLAINS bus from the Aldershot GO Station.

Here is a summary of the changes coming in September.

March 18th, 2019 is Transit Driver Appreciation Day in Hamilton


It’s hard to believe it’s been five years since we started to promote Transit Driver Appreciation Day in Ontario. It was called “Bus Driver Appreciation Day” back in 2014 when we started to spread the word about the day, which was found online in 2013.

At that point none of the transit agencies in Ontario celebrated the day and now, five years later many do.

On March 18th, join us in celebrating the contributions of our hard-working bus drivers and rail operators! That could be as simple as a smile and a wave when you board the bus or train, and a “thank you” when you leave. And, don’t forget to submit an official commendation for a job well done, so your drivers can be formally recognized for their efforts. (You can do that any time of year!)

Megabus service from Toronto Coach Terminal to Hamilton International Airport starts March 31st


Coach Canada today announced that they are launching new MEGABUS service from the Toronto Coach Terminal to the Hamilton International Airport.

Daily departures are set to start on March 31st with one daily trip. The trip departs the Toronto Coach Terminal at 610 Bay Street in downtown Toronto at 3:00pm and arrives at the Hamilton International Airport at 4:45pm.

The one way fare is set at $21.

City begins community engagement campaign to (Re)envision the HSR


The City of Hamilton announced on Monday that they are nearing the start of the public consultation for the (re)envisioning of the transit network in the city.

Tomorrow, Tuesday January 22nd, 2019, the City of Hamilton’s Transit Division begins a comprehensive community engagement campaign to (Re)envision the HSR. The city is looking to hear from past, current and potential customers.

The survey is designed by world-class experts at McMaster University to measure the perceived and desired quality of transit service in the city.

The survey will be available at beginning on Tuesday. Questions and feedback about (Re)envision the HSR can be sent to the Customer Experience & Innovation team at

Later stages of the project include consultation and collaboration with Hamilton’s many communities in the spring/summer of 2019. The design and reconfiguration phase will take place in the fall/winter of 2019 with recommendations coming to Council in the Spring of 2020.

Source: City of Hamilton

City beginning transit shelter replacements next week


The City of Hamilton will soon start replacing some transit shelters in the city.

As part of HSR’s 2019 Shelter Renewal Program, funded through PTIF Phase 1 (50% Municipal and 50% Federal), the City will begin to replace approximately 500 transit shelters throughout the City of Hamilton, with the first 45 replacements scheduled to start January 15th, 2019.

The HSR will post notices in advance at the existing shelter locations advising customers of the disruptions, as well as on social media. Temporary stops will be identified for the duration of the removal and installation.

Source: City of Hamilton

GO Transit adding Weekday GO Train Service to Niagara Falls in January


Today, Jeff Yurek, Minister of Transportation, announced that the long-asked-for weekday GO train service to Niagara Falls and St. Catharines on the Lakeshore West line Will be introduced in January.

“Our government is keeping our promise to get people moving and make life better for everyone in Ontario by expanding GO train service to Niagara Falls,” said Yurek. “We are working with our railway partner, CN, to use the existing rail infrastructure to expand GO Transit service for people in Niagara Falls and St. Catharines four years sooner than promised.”

Beginning on January 7th, 2019, people travelling by GO Transit between Niagara Falls and Toronto’s Union Station will benefit from a new morning trip with an evening return every weekday.

The existing weekday 6:39 a.m. eastbound trip from West Harbour GO Station will now begin at Niagara Falls at 5:19 a.m., stop at St. Catharines at 5:41 a.m. and continue on to West Harbour, making all stops to Clarkson then running express to Union Station as usual and at the current times.

The existing weekday 5:15 p.m. westbound trip from Union to West Harbour will be extended to make a stop at St. Catharines at 7:22 p.m., and arrive at Niagara Falls at 7:47 p.m.

“This is great news for people in Niagara Region,” said Oosterhoff. “Weekday GO train service between Niagara Falls and Toronto will help connect the region and create new business opportunities.”

For the last several years the seasonal Niagara GO train has bypassed Hamilton’s West Harbour GO Station in the North End. It remains to be seen if this will mean seasonal Niagara trips will also start to service West Harbour GO.