Get Your PRESTO Card at Fortinos in Hamilton

Did you know that you can now purchase and reload your PRESTO card at local Fortinos stores in Hamilton? More »

Progress in Hamilton

Metrolinx is investing in Hamilton to improve access to transit and help create an integrated transportation system for all in the GTHA. More »

 

HSR offering free rides to Arkells Rally at Tim Horton’s Field on Saturday

The City of Hamilton and the HSR announced today that on Saturday the HSR will offer free rides for ticket holders heading to the Arkells Rally at Tim Hortons Field.

This “ticket to ride” promotion is similar to the existing program which grants Ticats ticket holders complimentary transit service to and from Hamilton Tiger-Cats games on gameday.

Fans can show their ticket to the driver when boarding the bus for a ride to and from the rally. The ticket-to-ride will run from 3:00pm until end of regularly scheduled Saturday service at approximately 2:00am.

Mountain Climber pilot program expanded to Kenilworth and Beckett Drive mountain accesses

hsr_mountain_climber

Last night, Hamilton City Council approved an expansion of the Mountain Climber pilot program that allows cyclists to take an HSR bus up or down the escarpment for free.

After a year-long pilot that began in May 2017, Council approved the permanent implementation of the Mountain Climber program on James Mountain Hill (West 5th Access).

Council also approved a second pilot project of the Mountain Climber program on the Kenilworth Access and Beckett Drive (Queen Street). The second phase of the pilot project will also be monitored for one year and staff will report back with recommendations of whether or not to continue in spring 2019.

The Kenilworth Access is served by route 41 MOHAWK while Beckett Drive is served by 34 UPPER PARADISE.

Extended 56 CENTENNIAL service this summer

hsr_slider_56_service_resumes_2018
Additional HSR service is coming to Hamilton Airport and Van Wagner’s Beach areas this summer

Beginning with the summer schedules, the HSR will begin providing additional service to the John C. Munro Hamilton International Airport and the Van Wagner’s Beach area. This additional service starts June 24th, 2018.

Customers traveling to the John C. Munro Hamilton International Airport will not see any additional service to express bus route 20 A-LINE EXPRESS but will instead see service hours of the Glanbrook TransCab extended. The service, which costs an additional 50 cents on top of the standard fare, operates from the Mountain Transit Centre to Mount Hope. The hours will be extended during Monday to Saturday, and now on Sundays with newly added weekend hours.

Glanbrook TransCab will now run Monday to Saturday between 6:00am and 2:00am and on Sundays between 6:00am and 1:00am.

Update: CP labour agreement reached; no GO train service disruption

GO_Transit_logo.svg

Update: All GO service will run as usual now that an agreement has been reached between CP and its labour union that helps maintain and operate our network.

GO Transit has advised of a potential service disruption of train service to Hamilton in the coming days.

Canadian Pacific Rail labour unions are in a legal strike position as of 10:00pm on Tuesday, May 29th, which may impact some GO train services. While GO is hopeful that an agreement can be reached, the regional transit agency has plans in place if a strike occurs.

CP owns a section of corridor leading into Hamilton GO Centre.

If there is a labour disruption, there will be fewer staff members available to address any signal or switch issues, meaning longer delays for Lakeshore West customers travelling eastbound on train trips which begin at Hamilton GO and for customers travelling westbound between Aldershot and Hamilton GO if there is an issue

More to come.

Niagara GO trains still bypass Hamilton in 2018

Seasonal GO train service to Niagara is set to start up again for the season, but like the last several years, these GO trains will not stop in Hamilton.

The West Harbour GO Station opened in the summer of 2015 for the Pan Am Games. The station initially opened in a partially finished position with much of the landscaping unfinished, some of the interiors not quite finished, and the parking facilities still under construction. Since then the station has been completed and is serviced by morning and peak trains on weekdays.

2017 promotional map for the Niagara seasonal GO Train service with Hamilton notably missing.

2018 promotional map for the Niagara seasonal GO Train service with Hamilton notably missing.

Possible CP strike action could disrupt GO train service to Hamilton GO Centre

GO_Transit_logo.svg

GO Transit has advised of a potential service disruption of train service to Hamilton in the coming days.

Canadian Pacific Rail labour unions are in a legal strike position as of 12:01 a.m. on Saturday, April 21st, which may impact some GO train services. While GO is hopeful that an agreement can be reached, the regional transit agency has plans in place if a strike occurs.

Since CP owns a section of corridor leading into Hamilton GO Centre, train service to and from this station would not be provided due to CP’s available staff resources. Regular GO bus service will continue and extra Route 18 GO buses will run between Hamilton GO Centre and Aldershot GO Station to connect to regular Lakeshore West train service.

The argument could be made that this would be the perfect time to run extra trains to the new West Harbour GO Station, which only sees two inbound and outbound trains each weekday. This could pose a logistical difficulty as the Hamilton GO Yard, where GO trains which service the Hamilton GO Centre park overnight, is also in this section of CP owned corridor.

More to come.

Ticket Vending machines at Hamilton GO being upgraded with PRESTO

HSR 1013 in a Presto full wrap

Starting tomorrow, Tuesday March 27th, and over the next few days, Metrolinx will be upgrading the ticket vending machines at the Hamilton GO Centre. After the upgrades you will br able to instantly load your card, check account information or buy a PRESTO card.

One machine will be upgraded each day, so during this time you can use another ticket vending machine, or visit a GO counter to buy your ticket or load your PRESTO card.

The upgraded ticket vending machines are already available at the West Harbour GO Station and McMaster University Bus Terminal in Hamilton.

2018 Holiday Service Schedule for Easter Weekend

hsr_slider_holidayservice_goodfriday
As a reminder, the Hamilton Street Railway will be operating on a holiday schedule for the Good Friday on March 30th. On this date many routes will be operating with reduced frequencies while some routes will not be operating at all. The HSR will be operating on a regular Sunday schedule on Sunday April 1st for Easter Sunday and will be operating on a regular weekday schedule on Easter Monday, April 2nd.

The following routes will not be in service on Good Friday or Easter Sunday:

GO Transit schedule changes effective April 7th

GO_Transit_logo.svg

GO Transit is adjusting some of their schedules effective April 7th, 2018. The changes include additional trips on the LAKESHORE WEST rail line, however there are no additional trains being added to either the Hamilton GO Centre or West Harbour GO Station.

Here are the changes which start on Saturday, April 7th.

HSR launching new automated Twitter account: @HSRnow

IMG_20180320_071425

The City of Hamilton and the HSR announced on Monday that a new automated Twitter account will launch on Wednesday. This new account will be the outlet for service alerts for the transit agency.

The format for the new automated account is similar to that of the Hamilton Fire Department which also sends out automated alerts from dispatch over Twitter through the account @HFD_Incidents.

_20180320_073835The move is a step in the right direction for the transit agency, which has been beleaguered with issues of missing and cancelled buses in light of a manpower shortage. The automation of the new @HSRnow account should also alleviate some of the workload of the person responsible for social media to focus on customer service and not a steady stream of bus cancellations and updates.

The news also comes days after it was revealed that @HSR had blocked at least one citizen run Twitter account, which met with some backlash. The account was later unblocked without explanation.

While the account description for @HSRnow states that the account is not monitored, hopefully every automated tweet is tagged with @HSR. People will invariably reply to these service alerts and doing so will allow @HSR to be notified of replies.

@HSRnow launches on Wednesday.